Service Scheduler
Location:
West Rockport
,
Maine
Category:
Office Support
Type:
Full time
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
This position is responsible for organizing, scheduling, and managing the flow of activities for the field technicians. They monitor/adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.
Seacoast Security is proud to be part of the Pye-Barker family.
The position pay range is $18.00 - $22.00 per hour based on experience.
Essential Duties & Responsibilities:
Education & Qualifications:
#seacoastsecurity
Benefits and Perks:
Pye-Barker Fire and Safety is an Equal Opportunity Employer
This position is responsible for organizing, scheduling, and managing the flow of activities for the field technicians. They monitor/adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.
Seacoast Security is proud to be part of the Pye-Barker family.
The position pay range is $18.00 - $22.00 per hour based on experience.
Essential Duties & Responsibilities:
- Schedule appointments for clients, answer phones and track clients' service records
- Assess the service needs of clients and connect them with the correct provider
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
- Create and maintain a directory of service providers and resources
- Create and maintain a database
- Order materials as needed for services
- Resolve any conflicts professionally and answering inquiries respectfully
- Evaluate the quality of all services and identify areas that need improvements
- Maintain solid working relationships
- Perform other duties assigned by management
Education & Qualifications:
- Must have a minimum of two years experience in an office environment
- Previous administrative experience with a focus on scheduling / coordinating preferred
- High quality organizational skills
- Excellent verbal and written communication
- Ability to work well with a customer service orientated attitude
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy
- Must speak English
#seacoastsecurity
Benefits and Perks:
- Excellent pay
- Medical, dental, vision
- Company paid life insurance
- Company paid short-term disability
- 401K with employer match
- Paid vacation and company holidays
- Training and Career Development
- Company vehicle (if job applicable)
Pye-Barker Fire and Safety is an Equal Opportunity Employer